Gray and Green Store specializes in a wide range of Indian wear, including sarees, suits, kurtas, women dresses, kids wear, and accessories. Our collection is curated to showcase the rich diversity of Indian traditional clothing.

Orders are processed from our warehouse in Jodhpur, India. You have the option to order it online and have it shipped to you.

Orders will be delivered to the shipping address you submit at checkout.

Ordering from Gray and Green Store is easy! Simply browse our website, choose your desired products, select the size and quantity, and add them to your cart. Follow the checkout process to provide shipping details and complete your purchase securely.

Absolutely! We prioritize the security of your personal information. Our website is equipped with SSL encryption to ensure that your data is protected during the entire shopping process. Rest assured that your privacy is our top priority.

Please refer to the description/specifications on the product page when you add the product in your booking cart.

We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. All transactions on our website are secured with the latest encryption technology for a safe and seamless shopping experience.

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order in real-time. Additionally, you can log in to your Gray and Green Store account to check the status of your order.

All online orders are shipped using our designated courier partners, such as Delhivery, Xpressbees, BlueDart, UPS, and others.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We want you to be completely satisfied with your purchase. Please refer to our detailed return policy on the website for more information.

Sale Products - Please note that sale items are not eligible for cancellations, returns, refunds or exchanges

Non Sale Products - Order's can be cancelled (whole/partially) only before they are dispatched. Once the order is dispatched, it cannot be cancelled and our regular return/exchange policies will be applicable.

Our customer support team is ready to assist you. You can reach out to us through the "Contact Us" page on our website or send an email to info@grayandgreens.com. We aim to respond to your inquiries promptly.

Sale Products - Once the order is placed, the shipping address cannot be modified.

Non sale products - Yes, your shipping address can be modified before the order is invoiced/dispatched. Once invoiced/dispatched, no changes can be made to the address.

No, unfortunately, we are unable to modify the products (size/fit/colour) once an order is placed.

Unfortunately, we don't have an end date set in stone. It's a direct function of the inventory or the occasion.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For information about International shipping click here

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

We want you to be completely satisfied with your purchase. Not the perfect fit? Just let us know—we’re happy to help!

We're happy to accept returns of unused items in their original condition (unwashed, undamaged, with tags attached) within 15 days of delivery for store credit only.

We do not offer refunds on orders due to the time and labor that goes into each product. Refunds are only processed based on fulfillment errors, such as incorrectly shipped or missing items. 

The credit note is valid for a year from the date of issue and can be redeemed online or at our stores. 

Please note that sale items are not eligible for returns or exchanges

It is highly recommended to avoid using a washing machine for handcrafted sarees. The delicate nature of the fabric and intricate designs can be damaged by the machine's agitation. Always opt for hand washing or dry cleaning.

To prevent color bleeding during the first wash, soak your saree in a solution of cold water and salt (1 tablespoon of salt per liter of water) for about 15-20 minutes. This helps set the dye. Additionally, you can test for color fastness by dipping a small hidden section of the saree in cold water to see if the color bleeds.

Always dry your saree in the shade, avoiding direct sunlight which can fade the colors and cause them to run. Spread the saree flat on a clean, dry surface or hang it in a shaded area.